.page-faq {
  --faq-tick: clamp(24px, 4vw, 44px);
  background: var(--pg-cream);
  color: var(--pg-text);
  overflow-x: clip;
}

.page-faq .faq-crumb {
  padding-top: clamp(16px, 3vw, 28px);
}

/* ---------- 首屏框景 ---------- */
.page-faq .faq-hero {
  padding: clamp(18px, 3vw, 32px) 0 clamp(30px, 5vw, 58px);
}

.page-faq .faq-hero__frame {
  position: relative;
  border: 2px solid var(--pg-indigo);
  padding: clamp(22px, 4.2vw, 54px);
  background:
    radial-gradient(130% 130% at 100% 0%, rgba(224, 168, 60, .18), rgba(248, 244, 236, 0) 58%),
    var(--pg-cream);
}

.page-faq .faq-hero__frame::before,
.page-faq .faq-hero__frame::after {
  content: "";
  position: absolute;
  width: 16px;
  height: 16px;
  border: 2px solid var(--pg-gold);
  pointer-events: none;
}

.page-faq .faq-hero__frame::before {
  top: -2px;
  left: -2px;
  border-right-color: transparent;
  border-bottom-color: transparent;
}

.page-faq .faq-hero__frame::after {
  right: -2px;
  bottom: -2px;
  border-top-color: transparent;
  border-left-color: transparent;
}

.page-faq .faq-lede {
  margin-top: clamp(14px, 2vw, 22px);
  max-width: 60ch;
}

.page-faq .faq-hero__status {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 24px;
  margin: clamp(22px, 3vw, 34px) 0 0;
  padding: clamp(16px, 2.4vw, 22px) 0 0;
  list-style: none;
  border-top: 1px solid var(--pg-line);
}

.page-faq .faq-stat-item {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-family: var(--pg-font-anno);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--pg-mute);
}

.page-faq .faq-stat-dot {
  width: 8px;
  height: 8px;
  flex: none;
  border-radius: 50%;
}

.page-faq .faq-stat-dot--green { background: var(--pg-green); }
.page-faq .faq-stat-dot--gold { background: var(--pg-gold); }
.page-faq .faq-stat-dot--indigo { background: var(--pg-indigo); }

/* ---------- 费用说明 ---------- */
.page-faq .faq-fee-band {
  padding: 0 0 clamp(30px, 5vw, 60px);
}

.page-faq .faq-fee {
  padding: clamp(22px, 3.6vw, 42px);
  background: var(--pg-butter);
  border: 1px solid var(--pg-gold-deep);
  border-left: 5px solid var(--pg-red);
}

.page-faq .faq-fee .pg-anno {
  margin: 0 0 10px;
  color: var(--pg-red);
}

.page-faq .faq-fee h2 {
  margin: 0 0 14px;
  color: var(--pg-ink);
}

.page-faq .faq-fee p {
  max-width: 62ch;
}

.page-faq .faq-fee__warn {
  margin: clamp(14px, 2vw, 20px) 0 0;
  padding-top: 14px;
  border-top: 1px dashed rgba(184, 128, 31, .55);
  font-family: var(--pg-font-anno);
  font-size: 13px;
  line-height: 1.8;
  letter-spacing: .02em;
  color: #6B4B12;
}

/* ---------- 通用小节标题 ---------- */
.page-faq .faq-section-head {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.page-faq .faq-section-head .pg-kicker,
.page-faq .faq-section-head h2,
.page-faq .faq-section-head p {
  margin: 0;
}

.page-faq .faq-section-head p {
  max-width: 58ch;
}

/* ---------- 步骤区 ---------- */
.page-faq .faq-steps {
  padding: 0 0 clamp(34px, 5.5vw, 66px);
}

.page-faq .faq-media-flow {
  margin: clamp(22px, 3.4vw, 34px) 0 0;
  background: #fff;
  border: 1px solid var(--pg-line);
}

.page-faq .faq-media-flow img,
.page-faq .faq-media-devices img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-media-flow figcaption,
.page-faq .faq-media-devices figcaption {
  padding: 10px 16px;
  background: var(--pg-cream);
  border-top: 1px solid var(--pg-line);
  font-family: var(--pg-font-anno);
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--pg-mute);
}

.page-faq .faq-steps__layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(28px, 4vw, 52px);
  margin-top: clamp(28px, 4vw, 48px);
}

.page-faq .faq-steps__list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-step {
  position: relative;
  padding: 0 0 clamp(26px, 3.4vw, 40px) 58px;
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: 19px;
  top: 44px;
  bottom: 0;
  width: 2px;
  background: var(--pg-line);
}

.page-faq .faq-step:last-child {
  padding-bottom: 0;
}

.page-faq .faq-step:last-child::before {
  display: none;
}

.page-faq .faq-step__no {
  position: absolute;
  left: 0;
  top: 0;
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--pg-gold);
  color: var(--pg-ink);
  font-family: var(--pg-font-num);
  font-size: 16px;
  font-weight: 600;
  letter-spacing: .04em;
  box-shadow: 0 0 0 4px var(--pg-cream);
}

.page-faq .faq-step__title {
  margin: 8px 0 8px;
  font-family: var(--pg-font-head);
  font-size: clamp(17px, 2vw, 20px);
  font-weight: 800;
  line-height: 1.5;
  letter-spacing: -.01em;
  color: var(--pg-indigo);
}

.page-faq .faq-step__text {
  margin: 0;
  max-width: 52ch;
  font-family: var(--pg-font-body);
  font-size: 16px;
  line-height: 1.75;
}

.page-faq .faq-step__note {
  margin: 10px 0 0;
  padding-left: 10px;
  border-left: 2px solid var(--pg-gold-deep);
  font-family: var(--pg-font-anno);
  font-size: 12px;
  line-height: 1.75;
  letter-spacing: .06em;
  color: var(--pg-mute);
}

.page-faq .faq-steps__aside {
  display: grid;
  gap: 20px;
  align-content: start;
}

.page-faq .faq-media-devices {
  margin: 0;
  background: #fff;
  border: 1px solid var(--pg-line);
}

.page-faq .faq-aside-card {
  padding: 18px 20px;
  background: rgba(34, 64, 94, .06);
  border: 1px solid rgba(34, 64, 94, .18);
  border-left: 3px solid var(--pg-indigo);
}

.page-faq .faq-aside-card__label {
  margin: 0 0 8px;
  font-family: var(--pg-font-anno);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--pg-indigo);
}

.page-faq .faq-aside-card__text {
  margin: 0;
  font-family: var(--pg-font-body);
  font-size: 15px;
  line-height: 1.78;
}

/* ---------- 异常卡片 ---------- */
.page-faq .faq-issues {
  padding: 0 0 clamp(34px, 5.5vw, 66px);
}

.page-faq .faq-cards {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  margin-top: clamp(24px, 3.4vw, 38px);
}

.page-faq .faq-card {
  align-self: start;
  padding: 18px 20px 20px;
  background: #fff;
  border: 1px solid var(--pg-line);
  border-top: 3px solid var(--pg-red);
  box-shadow: var(--pg-shadow-soft);
  transition: box-shadow .25s var(--pg-ease);
}

.page-faq .faq-card[open] {
  box-shadow: var(--pg-shadow);
}

.page-faq .faq-card__summary {
  display: flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-card__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-card__title {
  font-family: var(--pg-font-head);
  font-size: 17px;
  font-weight: 800;
  line-height: 1.5;
  letter-spacing: -.01em;
  color: var(--pg-ink);
}

.page-faq .faq-card__arrow {
  flex: none;
  margin-left: auto;
  font-family: var(--pg-font-num);
  font-size: 15px;
  line-height: 1;
  color: var(--pg-gold-deep);
  transition: transform .25s var(--pg-ease);
}

.page-faq .faq-card[open] .faq-card__arrow {
  transform: rotate(90deg);
}

.page-faq .faq-card__body {
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px dashed var(--pg-line);
}

.page-faq .faq-card__body ul {
  display: grid;
  gap: 8px;
  margin: 0;
  padding: 0 0 0 18px;
}

.page-faq .faq-card__body li {
  font-family: var(--pg-font-body);
  font-size: 15px;
  line-height: 1.75;
}

.page-faq .faq-card__body a {
  color: var(--pg-indigo);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 人工协助 ---------- */
.page-faq .faq-help {
  padding: clamp(40px, 6vw, 78px) 0;
  background: var(--pg-ink);
  color: var(--pg-cream);
}

.page-faq .faq-help__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(26px, 4vw, 48px);
  align-items: start;
}

.page-faq .faq-kicker--light {
  color: var(--pg-butter);
}

.page-faq .faq-help h2 {
  margin: 10px 0 0;
  color: var(--pg-cream);
}

.page-faq .faq-help__text {
  margin: 16px 0 0;
  max-width: 54ch;
  font-family: var(--pg-font-body);
  font-size: 16px;
  line-height: 1.8;
  color: rgba(248, 244, 236, .82);
}

.page-faq .faq-help__text a {
  color: var(--pg-butter);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-contact {
  padding: clamp(20px, 3vw, 30px);
  background: var(--pg-glass);
  border: 1px solid rgba(248, 244, 236, .22);
  backdrop-filter: blur(8px);
}

.page-faq .faq-contact__label {
  margin: 0 0 6px;
  font-family: var(--pg-font-anno);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--pg-butter);
}

.page-faq .faq-contact__label--gap {
  margin-top: 20px;
}

.page-faq .faq-contact__value {
  display: block;
  font-family: var(--pg-font-num);
  font-size: clamp(20px, 2.4vw, 26px);
  font-weight: 600;
  letter-spacing: .02em;
  color: #fff;
  word-break: break-word;
}

.page-faq .faq-contact__note {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px solid rgba(248, 244, 236, .22);
  font-family: var(--pg-font-anno);
  font-size: 12px;
  line-height: 1.8;
  letter-spacing: .04em;
  color: rgba(248, 244, 236, .7);
}

/* ---------- 更新记录 ---------- */
.page-faq .faq-log-section {
  padding: clamp(34px, 5.5vw, 66px) 0 clamp(46px, 7vw, 86px);
}

.page-faq .faq-log {
  padding-left: clamp(18px, 3vw, 30px);
  border-left: 3px solid var(--pg-indigo);
}

.page-faq .faq-log__list {
  display: grid;
  gap: 14px;
  max-width: 62ch;
  margin: clamp(18px, 2.6vw, 26px) 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-log__item {
  position: relative;
  padding-left: 20px;
  font-family: var(--pg-font-body);
  font-size: 16px;
  line-height: 1.78;
}

.page-faq .faq-log__item::before {
  content: "";
  position: absolute;
  left: 0;
  top: .68em;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--pg-gold);
}

.page-faq .faq-log__more {
  margin: clamp(20px, 3vw, 28px) 0 0;
  font-family: var(--pg-font-body);
  font-size: 15px;
  line-height: 1.9;
  color: var(--pg-mute);
}

/* ---------- 悬浮小卡 ---------- */
.page-faq .pg-float-card {
  position: fixed;
  right: clamp(14px, 3vw, 28px);
  bottom: clamp(14px, 3vw, 28px);
  z-index: 30;
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 8px 12px;
  background: rgba(22, 32, 47, .9);
  border: 1px solid rgba(224, 168, 60, .5);
  border-radius: 999px;
  backdrop-filter: blur(10px);
  opacity: 0;
  transform: translateY(12px);
  pointer-events: none;
  transition: opacity .3s var(--pg-ease), transform .3s var(--pg-ease);
}

.page-faq .pg-float-card[data-visible] {
  opacity: 1;
  transform: none;
  pointer-events: auto;
}

.page-faq .pg-float-card__link,
.page-faq .pg-float-card__btn {
  padding: 4px 8px;
  background: none;
  border: 0;
  font-family: var(--pg-font-anno);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--pg-cream);
  text-decoration: none;
  cursor: pointer;
}

.page-faq .pg-float-card__link {
  border-right: 1px solid rgba(248, 244, 236, .3);
}

.page-faq .pg-float-card__link:hover,
.page-faq .pg-float-card__btn:hover {
  color: var(--pg-gold);
}

/* ---------- 响应式 ---------- */
@media (min-width: 680px) {
  .page-faq .faq-cards {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-steps__layout {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 1.2fr) minmax(0, 1fr);
  }
}

@media (min-width: 960px) {
  .page-faq .faq-cards {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-card,
  .page-faq .faq-card__arrow,
  .page-faq .pg-float-card {
    transition: none;
  }

  .page-faq .pg-float-card {
    transform: none;
  }
}